A few years back, whenever I'm visiting companies that had businesses in IT, I've always used my technical expertise to my advantage.
A typical conversation between me and the (mostly) IT person I'm visiting goes like this, after all the pleasantries are out of the way.
These days, I befuddle the layer further by telling people what kind of vulnerabilities they have on their machine, without me touching the machine in the first place, or what their actual names are, if they're using a pseudonym. And given their home telephone number, I am able to tell exactly the location of where they're staying.
... Magic!