If you remove Windows Server 2003 SP1 on a computer that is running Windows Small Business Server 2003, the Fax service does not start and the Fax Configuration Wizard does not complete .

To resolve this problem, use Regedit.exe to modify the registry entry that is causing the problem. To do this, follow these steps:

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click the following subkey in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Telephony\Country List
  3. Right-click the CountryListVersion entry, and then click Modify.
  4. Type 0 the Value data box, and then click OK.
  5. Quit Registry Editor, and then restart the computer.
  6. After the computer restarts, click Start, and then click Server Management.
  7. In Server Management, click the Fax node, and then click Configure Fax Services.
  8. Follow the instructions on the screen to complete the wizard.